AISECT LEARN LMS
Contact Centre Customer Service (Scorm)
0%
Previous
Course data
Course Overview
Announcements
1. Introduction to Customer Service
Introduction to Customer Service
2. Role of Customer Service in Business
3. Characteristics and Etiquette of Service Professionals
4.Customer Service Process
5. Communication Skills for Service Professionals
6. Developing a Customer-Centric Mindset
7. Handling Difficult Situations and Building Patience
8.CRM and Technology in Customer Service
9.EXCEL (IT)
10. EMPLOYABILITY SKILLS
11. Self-Learning Material.- Contact Centre Customer Service
12. Summative Assessment - Finance and Accounting
Discussion Forum
Contact Centre Customer Service
Next
AISECT LEARN LMS
Side panel
All Programs
For Learners
Programs
Career Path
English (en)
English (en)
वर्कप्लेस के लिए हिंदी (hi_wp)
हिंदी (hi)
বাংলা (bn)
Search
Close
Search
Toggle search input
Log in
Username
Password
Remember username
Forgot Password?
Log in
Site Navigation
Contact Centre Customer Service (Scorm)
Home
Calendar
Skip to main content
Course info
Home
Courses
New Structure Higher Education
Contact Centre Customer Service (Scorm)
Summary
Contact Centre Customer Service (Scorm)
Contact Centre
Customer Service
Skill Level
:
Beginner